Cowork

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What is Cowork?

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What you get

• Centralized observability — every Cowork session shows up in your Unbound dashboards next to Claude Code, Cursor, Codex, and every other integrated tool.
• Cost attribution — tie spend back to users, teams, and projects through Unbound.
• Audit trail — a complete record of Cowork activity for compliance reviews.

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Prerequisites

• Unbound account with an API key. Generate one from Connect → AI Coding Tools → Cowork in the Unbound dashboard.
• Claude desktop app, version 1.1.4173 or later, signed in on a Team or Enterprise plan.
• If your network has egress restrictions, add your Unbound gateway domain to Organization settings → Capabilities → Network egress in the Claude desktop app.

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Setup

1. Open the Claude desktop app.
2. Go to Organization settings → Cowork → Monitoring.
3. Fill in the following fields:

   Field	Value
   OTLP endpoint	https://gateway.getunbound.ai/otel
   OTLP protocol	http/json
   OTLP headers	Authorization=Bearer <YOUR_UNBOUND_API_KEY>

4. Save. Users in your organization must start a new Cowork session for the change to take effect — settings are loaded at session start, not on the fly.

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Verification

1. Start a new Cowork session in the Claude desktop app and run any task.
2. Open the Unbound dashboard and check Logs — you should see a new Cowork event within a few seconds.
3. Cost and usage for Cowork appear under Analytics alongside your other integrated tools.

• Confirm the user started a new session after the setting was saved. Cowork does not hot-reload the monitoring config.
• Confirm the API key in the Authorization header is valid and not revoked.
• If your network restricts egress, confirm your Unbound gateway domain is whitelisted under Capabilities → Network egress.
• Confirm the desktop app version is 1.1.4173 or later. Older builds don’t support OTLP export.