Frequently Asked Questions
How does Unbound handle sensitive information?
Unbound does not store any prompts that are not explicitly flagged for logging. Logged prompts can also be written to enterprise data stores in public cloud infrastructure with write only access roles. In all other cases, Unbound’s analytics and decision making is restricted to in-memory processing.What is your detection rate for secrets?
Unbound has advanced secret detection capabilities that can identify and redact sensitive information before it reaches LLM providers. The system has been proven to catch hundreds of secrets that would otherwise be training fodder for LLMs, with high accuracy rates across various types of sensitive data.Can I bring in my fine-tuned model into Unbound to use with my AI tools?
Yes, Unbound supports bringing your own custom models. The Enterprise plan includes support for custom models, allowing you to integrate your fine-tuned models with your existing AI tools through the Unbound gateway.Can I host Unbound on my own?
Unbound offers flexible deployment options. You can integrate with your existing infrastructure and route requests through your own systems while maintaining the security and control benefits of the Unbound platform.How does Unbound integrate with existing AI tools?
Unbound integrates with 50+ enterprise AI tools and popular coding applications like Roo Code, Cursor, and Cline. It works as an HTTP proxy, so you simply configure your AI tools to use Unbound as the API provider instead of calling LLM APIs directly.What kind of cost savings can I expect?
Organizations typically save up to 80% on coding agent costs by using Unbound’s intelligent routing. The system automatically routes requests to the most cost-effective models based on complexity and requirements, rather than using the most expensive models for every request.How does Unbound handle model downtime and rate limits?
Unbound provides automatic error handling and redundancy. When rate limit errors or downtimes occur (which can range from 74-96% uptime for top LLM providers), Unbound automatically routes requests to other configured models, ensuring your developers stay productive.What analytics and insights does Unbound provide?
Unbound offers organization-wide visibility including:- Deep usage insights at user, team, and department levels
- Identification of power users and users who need coaching
- File-level analytics showing which files are most touched by AI
- Cost optimization recommendations
- Usage patterns and trends
Is there a free trial available?
Yes, Unbound offers a free trial that includes access to core features and models. The free trial provides a great way to test the platform’s capabilities before committing to an enterprise plan.How does Unbound ensure data privacy?
Unbound implements multiple layers of data protection:- Automatic detection and redaction of sensitive information
- Routing sensitive requests to private models or confidential computing infrastructure
- In-memory processing for analytics (no persistent storage unless explicitly configured)
- Enterprise-grade security controls and compliance features