Welcome to Unbound Support
This section covers the most common questions and issues users run into. If you don’t find what you’re looking for here, reach out to our support team.Quick Links
Find Your API Key
Learn where to find and manage your Unbound API key
API Key Not Working?
Fix invalid key errors and connection issues
Login Issues
Troubleshoot login, SSO, and authentication errors
Credits & Billing
Understand credits, usage, and budget management
Claude Code Errors
Fix common Claude Code CLI integration issues
Roo Code Errors
Troubleshoot Roo Code integration problems
Model & Token Errors
Resolve model not supported and token limit errors
FAQs
Browse frequently asked questions
Still Need Help?
If your issue isn’t covered here, contact support with:- Your email address associated with your Unbound account
- A screenshot of the error message
- The tool you’re using (Claude Code, Roo Code, Cursor, etc.)
- A brief description of what you were trying to do