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What Actually Limits Your Spend

Estimated spend is metered against two separate caps your organization sets: Both are set on the same policy, and either can block on its own.
The Cost Management → Usage table labels month-to-date spend Monthly Credits Used. Despite the word, it is estimated spend against your monthly budget — not a prepaid balance.

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What the Block Messages Mean

Your organization can replace the monthly budget message with its own Enforcement Message, so that wording may be your admin’s rather than the default. The spend-limit message is fixed, and carries the policy’s name in front of it. A warning fires at 80% of a spend limit by default — that one still lets the request through, so treat it as notice rather than a block.
Neither message means your API key is invalid. Your key is fine — you’ve met a spending cap.
What is covered. Monthly budgets block Claude Code, Claude Cowork and Codex. Spend limits cover those three and Cursor. Other tools’ usage is recorded and reported, but is not blocked at either gate.

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Credits

Credits apply to one part of the product: the tools that send their requests through Unbound rather than through your own provider account — Roo Code, Cline, Kilo Code and Custom Access, the Gemini CLI, and Claude Code or Codex set up in gateway mode. That traffic draws down an organization-wide credit balance. Organizations billed by invoice don’t use credits at all. Two 402 responses come from this path, and neither means your key is invalid:
  • “Insufficient credits” — the organization’s balance is spent
  • “Application credits not available” — despite the wording, this is the monthly budget: your month-to-date spend has met it. It is the same cap as the block message above
Credits do not reset on the 1st. Unlike month-to-date spend, the balance carries over and only goes up when credits are added, so waiting for a new month changes nothing. Ask your admin to top the balance up.

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How to View Your Usage

1

Log in to your Unbound dashboard

Go to gateway.getunbound.ai or your organization’s own domain.
2

Open Home, or Analytics → Overview

Home gives you estimated cost, total estimated tokens and prompts for the period, with a per-model breakdown. Analytics → Overview adds cost and tokens over time, prompts by model, and cost and tokens per model.
3

Choose a time range

The Analytics range selector covers 24 hours through 3 months, or a custom range within the last 90 days. Your choice is remembered between visits.
Admins, managers and analytics viewers can see spend per developer under Analytics → Users and Cost Management. Cost Management → Rate Limit Hits has a Resumes At column, which is the fastest answer to “when can I work again”.

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How to Set or Adjust a Monthly Budget

A budget is a cost policy, applied organization-wide or to the user groups you assign it to. Where several could apply to one person, exactly one wins — the one with the lowest priority number, with ties going to whichever was created first. Budgets are never added together, and the stricter one does not automatically win. See Cost Policies.
1

Open Policies → Usage

Click Policies in the left sidebar, then Usage. Analytics Viewers can read these policies; creating or changing one is an Admin action.
2

Stay on the Budget Limit tab

Create a new policy, or open an existing one to edit it.
3

Set the amounts and the scope

Monthly Budget is the per-person calendar-month cap. Spend Limit and Window are the rolling cap, and are set together — the policy will not save with one and not the other. Alert Threshold is the percentage that triggers the early warning. Choose which user groups the policy covers, or leave it org-wide.
4

Add an enforcement message, if you want one

Whatever you enter replaces the default block wording in the developer’s coding tool. The field takes up to 500 characters.

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Raising the Limit for One Person

Grant a cost exemption from Cost Management → Cost Exemptions rather than loosening the policy for everyone. Admin only.
  • An exemption only ever raises a limit. It cannot set one below what the policy already allows, and it cannot take a limit away from someone who has none.
  • A written reason is required, and it is kept in the audit trail.
  • It expires at the end of the current month unless you pick a date, or tick No expiry (until revoked).
  • Revoking one restores the group policy limits within seconds.

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Invoices and Billing

Billing in the sidebar is Admin-only, and holds Payments, Usage and — for organizations billed by invoice — Invoices. Select a billing period to open its detail. Admins can also export a full usage report with daily granularity, broken down by provider and model, from Billing → Usage → Export.

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Auto top-up

Auto top-up has been withdrawn from the dashboard. An old link to it now lands on Payments. Contact your account manager to arrange billing changes.

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Can’t find invoices?

Invoices appear only for organizations billed that way. If you expect them and don’t see the tab, email support@unboundsecurity.ai with your organization name and we’ll send your invoice history directly.

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Free Trial

New organizations start on a 14-day trial. Any free credits granted at signup apply to a specific set of free-tier models rather than every model. When the trial ends, requests are refused with “Your trial has ended. Contact Unbound … to reactivate your subscription.” That is a subscription state, not a key or budget problem — talk to your account manager, or email support@unboundsecurity.ai.

Cost Policies

Set monthly budgets and rolling spend limits per team

Analytics

Track spend by user, model, and tool